Meet your new favourite tote bag, the “Chaos Coordinator”! This bag is perfect for wedding planners, event coordinators, and anyone who keeps the magic happening behind the scenes. Crafted from durable cotton canvas, this tote is spacious enough to hold all your essentials, from planners and notebooks to snacks and emergency kits. With its strong handles and stylish design, the “Chaos Coordinator” tote is both a practical and fashionable accessory for your busy lifestyle.
At WVStor, we strive to provide a seamless and reliable shipping experience for our valued customers. Our shipping policy is designed to ensure timely and secure delivery of wedding-related products to destinations worldwide. Here are the key aspects of our shipping policy
1. Shipping Methods and Carriers
We work with reputable shipping carriers to ensure reliable and efficient delivery.
The specific shipping methods available may vary depending on the destination, product type, and vendor.
2. Shipping Timeframe
The estimated shipping timeframes will be communicated to customers during the checkout process and will take 2- 15 days.
Delivery times may vary based on factors such as product availability, vendor location, customisations, shipping method, and destination.
We make every effort to provide accurate delivery estimates, but please note that unforeseen circumstances or external factors beyond our control may occasionally cause delays.
3. Order Processing Time
Once an order is placed, we strive to process it promptly.
Order processing time includes verification, packaging, and coordination with the respective vendors.
The specific order processing time will be communicated to customers during the checkout process.
4. Shipping Costs
Shipping costs are determined based on factors such as package weight, dimensions, destination, and selected shipping method.
Shipping costs will be calculated and displayed to customers during the checkout process.
We may offer free shipping promotions or discounts on qualifying orders as per our discretion.
5. Tracking and Order Status Updates
Once an order is shipped, customers will receive a shipping confirmation email containing tracking information, if available.
Customers can use the provided tracking number to monitor the progress of their shipment.
We also provide an order status page on our website where customers can track their orders and view relevant updates.
6. International Shipping
We offer international shipping to select destinations, subject to the availability of our vendors and shipping carriers.
Please note that additional customs fees, import duties, taxes, or other charges may apply, depending on the destination country's regulations. Customers are responsible for any such additional fees or charges.
7. Packaging
We take utmost care in packaging products to ensure they arrive in excellent condition.
We work closely with our vendors to ensure appropriate packaging materials are used to protect fragile or delicate items during transit.
For more detailed information and any specific shipping-related inquiries, customers are encouraged to refer to our Shipping FAQ section on our website or reach out to our customer support team for assistance. Please note that our shipping policy is subject to change, and any updates or modifications will be communicated to customers through our website or other relevant channels. Thank you for choosing WVStor. We appreciate your trust and look forward to providing you with an exceptional wedding shopping experience.
Return Policy
At WVStor, we understand that sometimes products may not meet your expectations or circumstances may change. We strive to provide a hassle-free return process for our customers to ensure their satisfaction. Our return policy is designed to be fair and transparent, outlining the guidelines and procedures for returning products. Here are the key aspects of our return policy.
1. Eligibility for Returns
We accept returns for eligible products within a specified return period, typically within 3 working days from the date of delivery.
To be eligible for a return, the product must be unused, in its original condition, and accompanied by the original packaging, tags, and any included accessories or documentation.
Unboxing Video.
2. Non-Returnable Items
Certain items may be exempt from our return policy due to hygiene reasons, personalized/customized nature, or other specific circumstances.
Non-returnable items may include but are not limited to intimate apparel, personalized wedding favors, perishable goods, and downloadable/digital products.
The specific non-returnable items will be clearly indicated on the product page or during the checkout process.
3. Return Process
To initiate a return, customers are required to contact our customer support team or submit a return request through their WVStor account.
We may require relevant information such as order details, reason for return, and supporting evidence (if applicable) to process the return request.
Our customer support team will guide you through the return process, providing instructions on packaging the item and arranging for its return shipment.
4. Refund Process
Upon receiving the returned item and verifying its condition, we will initiate the refund process.
Refunds will be issued using the original payment method used for the purchase.
Please note that the time taken for the refund to reflect in your account may vary depending on the payment method and financial institution.
Amount returned in 30 days or store credit.
5. Exchanges and Store Credit
In addition to refunds, we may offer options for exchanges or store credit, depending on the availability of the desired item and customer preference.
Exchanges are subject to product availability, and any price differences between the exchanged items may need to be settled.
Please note that our return policy may be subject to specific terms and conditions based on individual product vendors. The specific return policy for each product will be indicated on the respective product page.
If you have any questions or require assistance regarding our return policy or a specific return request, please contact our customer support team. We are committed to resolving any issues and ensuring your satisfaction with your WVStor experience.
Thank you for choosing WVStor. We look forward to serving you and making your wedding planning journey enjoyable and stress-free.
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