Shipping Policy
At WVStor, we strive to provide a seamless and reliable shipping experience for our valued customers. Our shipping policy is designed to ensure timely and secure delivery of wedding-related products to destinations worldwide. Here are the key aspects of our shipping policy
1. Shipping Methods and Carriers
- We work with reputable shipping carriers to ensure reliable and efficient delivery.
- The specific shipping methods available may vary depending on the destination, product type, and vendor.
2. Shipping Timeframe
- The estimated shipping timeframes will be communicated to customers during the checkout process and will take 2- 15 days.
- Delivery times may vary based on factors such as product availability, vendor location, customisations, shipping method, and destination.
- We make every effort to provide accurate delivery estimates, but please note that unforeseen circumstances or external factors beyond our control may occasionally cause delays.
3. Order Processing Time
- Once an order is placed, we strive to process it promptly.
- Order processing time includes verification, packaging, and coordination with the respective vendors.
- The specific order processing time will be communicated to customers during the checkout process.
4. Shipping Costs
- Shipping costs are determined based on factors such as package weight, dimensions, destination, and selected shipping method.
- Shipping costs will be calculated and displayed to customers during the checkout process.
- We may offer free shipping promotions or discounts on qualifying orders as per our discretion.
5. Tracking and Order Status Updates
- Once an order is shipped, customers will receive a shipping confirmation email containing tracking information, if available.
- Customers can use the provided tracking number to monitor the progress of their shipment.
- We also provide an order status page on our website where customers can track their orders and view relevant updates.
6. International Shipping
- We offer international shipping to select destinations, subject to the availability of our vendors and shipping carriers.
- Please note that additional customs fees, import duties, taxes, or other charges may apply, depending on the destination country's regulations. Customers are responsible for any such additional fees or charges.
7. Packaging
- We take utmost care in packaging products to ensure they arrive in excellent condition.
- We work closely with our vendors to ensure appropriate packaging materials are used to protect fragile or delicate items during transit.
For more detailed information and any specific shipping-related inquiries, customers are encouraged to refer to our Shipping FAQ section on our website or reach out to our customer support team for assistance.
Please note that our shipping policy is subject to change, and any updates or modifications will be communicated to customers through our website or other relevant channels.
Thank you for choosing WVStor. We appreciate your trust and look forward to providing you with an exceptional wedding shopping experience.